HS Reset time again

My valued Palm m500 once again gave me the Gray Vibrate of Death.

It could have been one of those little static shocks when I get out of a parked car---they happen all the time in the arid high plains---or it could have been a static hit from putting her in the pocket of my fleece jacket. But it's all it takes to put a Palm m500 into a death spiral.

The light in the on/off button illuminates, the vibrator sometimes runs, sometimes doesn't, and the screen goes as black as the waning voltage in the battery can stop it down.

The reset hole in the back of the unit won't revive her. I have to let her run the battery the rest of the way down, then recharge her and restore her memory from an SD backup. Good I had one less than 30 days old. I usually do.

But when this happens the USB port will not function, period. Palm's tech support, after about the fifth call on the same problem, sent me an SD card with a backup utility and an app called "HS Reset."


It backs the Palm up to the SD card, then runs the battery absolutely, positively dead dead dead. A soft setting of the USB port's clock speed gets erased---tech support says the static scrambles it so the USB port is inoperable---and then HS Reset puts the clock to the proper speed. Restore from the backup and you're able to HotSync again.

This is, IIRC, the seventh time I've had to do this in 3 years. The Palm is out of service for a full 12 hours while the reset app runs.

This got me to thinking, wouldn't it be nice to upgrade to a Palm that didn't have this problem. After a quick stroll of Amazon's new and used Palm offerings, it seems not only that I'm lucky to keep this m500 operating, I'm lucky I got the tech support that I did at the time---they sent me that SD card with HS Reset free, in Spring of '03.

In fact, I appeared twice in their database so they sent me two. I encountered a friend (Hey, TK!) who had the same problem with the same model, so I gave him the spare. These days, Palm charges bux just to take the phone call, and they are probably far less forthcoming about potential glitches like ESD sensitivity.

No LifeDrive in the immediate future for me. No Tungsten E2 either. I'll keep this m500 limping along until one of my offspring units drops it and cracks the screen.