20031002

RRReeeerrrrRRRRREEEEEEeeeeerrrrRRRrrr, Part II

Part I is here. Part III is here.

If Apple wants $144.50 for a 4-inch 12-volt fan, they'll want a hell of a lot more for a whole power supply, especially one for a computer that is 3 years old.

So, throwing caution to the wind and sipping Jose Cuervo to stoke my courage, I entered the existing power supply to have a look at the fan. Piece of cake, the case was screwed shut instead of riveted shut, and the fan came out with two Phillips screws. Nothing seemed the matter with it, but who can tell without dropping 12 volts across it and listening to it spin?

Next time I perform surgery on a noisy computer, I'll go to the trouble of checking the suspected component more rigorously. A stack of C cells to spin a fan isn't too much to ask if I'm troubleshooting a part that could cost as much as a whole new computer. But I'm getting ahead of myself.

So on my way home from work yesterday (more on that later) I stopped a computer store where they have real geek girls. At the service desk, with the supply in one hand, and the fan from the supply in the other. As soon as I uttered "Power Mac" the guy behind the counter started, as if I had carried in a four-day-old sheep carcass with me. "Why don't you check at the Mac department?"

Riiiiiiggght. A fat lot of good that has done me. I wandered slowly along the power supply aisle. Fans there were, identical to the power supply fan, 8 bucks and up, just the wrong connector on the harness. That can be fixed. DeeDee, A Real Geek Girl Who Could Be Cute asked if I needed help, and I explained the situation. She looked at the power supply's harness and said it looked like an ATX type, but admitted that Macs are different and trying an off-the-shelf ATX supply would be risky. Reader DavidMSC agrees.

The fellow in the Mac department looked at my sheep carcass and said, "We don't handle parts here, you need to see the Service department."

"They suggested I see you first."

An unprintable expression flitted across his face, then he recovered his professional demeanor. "I understand, sir, please check with Service." I ogled a few G5s then headed back.

DeeDee Who Could Be Cute, in a Kathy Najimy kind of way, asked me about my progress while I was pricing open-box specials. I recounted my progress so far, and she offered to work the issue with the Service people for me. Not yet.
"Working the issue with" someone is a particularly Ambitious kind of thing to say. Geeks don't really say that unless they're translating themselves the better to be understood by Ambitious people. So DeeDee Who Could Be Cute may be that dreaded hybrid of Geek and Ambitious, the Sales Engineer. More on the comparison between Geek and Ambitious below.

Second trip to the Service counter. Different guy. "Why don't you check with the Mac department?"

"Negative. Already did that. They sent me back here," I replied with even voice, clenched teeth, and curled lips. He retreated, asked for the supply and walked it back to where the controlled-access geeks are kept. Moments later he came back with the same cautions. "Looks like an ATX, but Macs are different. I can't advise you to do it." Fair enough.

I stuck to the present game plan of buying a replacement fan. DeeDee Who Could Be Cute checked me out and I was on my way with a seven-dollar fan.

Lessons learned:

  1. Macs are different.
  2. It was unwise for Apple to shut down its program to license clones. They could have learned to make their computers, and their parts, less expensively. Off-the-shelf parts would have given them higher profit margins in the near term, or a larger market share, or both. They only partially learned that lesson, witness IDE drives and USB peripherals, and arguably BSD Unix.
  3. The personal computer is still the most poorly supported consumer product in history.

    1. Who cares? Computers are now priced to the point that it makes more sense to replace them than service them.
    2. Macs are different, in this respect, but not by much.

  4. The geek will not inherit the Earth, contrary to underground geek prophecy.

    1. The ambitious already own the Earth. None is left to be inherited.
    2. The ambitious are not inclined to share any more of the Earth than they absolutely have to.

  5. The ambitious reproduce quickly enough (remember, they're ambitious) to rule out any likelihood that they will die out, allowing the geek a chance to inherit the Earth.

    1. Geeks do not. Remember, they're geeks.

  6. But the ambitious will still need geeks to run things for them. In consideration for this service, they are willing to share some of the Earth with the geek.
    1. As the world becomes more complex, the dependence of ambitious on geek will intensify. More geeks will be needed to keep things running at a level the ambitious expect.

  7. The ambitious will inherit Mars too, because, well, they're ambitious. They might not get there first, but they'll plant the flag and get their picture taken with it.

    1. Inhabiting Mars involves even greater complexity than inhabiting Earth, so even more geeks per capita will be needed to run things there than here.
      1. A geek will be operating the camera, another will be transmitting the image back to Earth, and so on.


  8. If you're a geek, accommodate yourself with the fact that you will not inherit the Earth.

    1. Unless you get ambitious and start reproducing.



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